PRIVACY POLICY

Privacy Policy

Effective date: June 27, 2025

At “Under the Palms” Villa, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or book a stay with us.

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1. Information We Collect

We may collect information from you when you:

• Register on our website

• Log into your account

• Make a booking or purchase

• Participate in a contest or promotion

This information may include your name, email address, phone number, and payment details.

We also automatically collect certain information from your device, including your IP address, browser type, operating system, and the pages you visit.

 

2. How We Use Your Information

We use the information we collect to:

• Personalize your experience and respond to your individual needs

• Provide relevant updates and promotions

• Improve our website and services

• Enhance customer support

• Contact you regarding your bookings or inquiries

• Administer contests, promotions, or surveys

3. Privacy & Online Security

We are the sole owners of the information collected on this website. Your personal information will never be sold, traded, or transferred to outside parties without your consent, except when necessary to complete a booking or transaction (e.g., processing payments or sending confirmation emails).

 

4. Subcontractors & Service Providers

We may use trusted service providers to operate our website and process information. These include:

• Database management: Indibrezh

• Website hosting: WIX – 500 Terry A. Francois Blvd, San Francisco, CA, USA

• Other providers:

  • Wix France, Paris

  • Facebook/Instagram, Menlo Park, CA & Paris, France

  • Google, Mountain View, CA & Paris, France

  • Twitter, Paris

  • LinkedIn, Sunnyvale, CA & Paris

  • YouTube, San Bruno, CA & Paris

  • TikTok, Paris

  • PayPal, Paris

  • Stripe, Paris

These providers are contractually required to keep your information secure and confidential.

 

5. Sharing Information

We do not sell, trade, or share your personally identifiable information with third parties, except for trusted partners who help us operate our website or provide services, and who agree to keep your information confidential.

We may disclose information if required to:

• Investigate or prevent illegal activity or fraud

• Protect the safety of individuals

• Comply with legal requirements or enforce our Terms of Use

Non-personal information may be shared for marketing or analytical purposes.

 

6. How We Protect Your Information

We use advanced security measures to protect your personal information, both online and offline.

• Sensitive data transmitted online is encrypted

• Only authorized employees can access your personal information

• Computers and servers storing information are kept in secure environments

Cookies: We use cookies to enhance your website experience, remember frequent visitors, and track interests for analytics. Cookies do not identify you personally.

 

7. Unsubscribing

You may receive emails regarding your bookings, occasional news, or promotions. You can unsubscribe at any time using the instructions at the bottom of our emails.

 

8. Consent

By using our website, you consent to this Privacy Policy.

 

9. Access, Correction, or Deletion

You can access, correct, or request deletion of your personal data at any time by contacting us via our online form.